Scam Alerts

Your financial safety is at the top of our list of priorities. That's why we make sure to alert you of the latest phone, text, or email scams. Check our website and this page frequently to stay on top of the latest scams. We are committed to helping you keep your data and your money safe and secure. 

Always Practice Caution

Whether it's an email, a text, or a phone call always err on the side of caution - even if it looks like a communication from US.
 

  • DO NOT CLICK on links or open attachments in a text or email.
  • DO NOT PROVIDE any personal private information including debit card information.
  • DO NOT call the number provided in the email or text.
  • If you are concerned that the communication may be legitimate, go to the website directly by typing it into your browser or contact the organization using a phone number you know to be correct.
  • Ulster Savings WILL NEVER TEXT you with a request to click on a link to verify a transaction. 
  • Ulster Savings WILL NEVER EMAIL you with a request to click on a link to verify a transaction. 
  • Ulster Savings WILL NEVER CALL you to ask you for any part of your debit card number.
  • Sea diligente con su información personal.

DocuSign PayPal Phishing Email


A DocuSign PayPal scam email is a phishing email that appears to be from DocuSign but is designed to trick you into providing your PayPal login details by claiming you need to sign a document related to a PayPal payment. There is a fake urgency to click a malicious link and provide sensitive information. The scam email may ask you to provide your PayPal login details, credit card information, or other sensitive data to "complete the transaction."  Always be cautious of any email that asks you to click on a link to sign a document related to a payment, especially if it seems unexpected or the sender's address looks slightly off. 

Please be aware that this type of scam is not limited to PayPal and can occur with other online payment services such as Zelle, Venmo, and Cash App.


Example of the top half of the fraudulent DocuSign PayPal phishing email:
 


Example of the bottom half of the fraudulent DocuSign PayPal phishing email:
 

Unpaid Toll Text Scam

New York consumers are being warned about E-ZPass text message scams. Consumers have reported receiving SMS text messages attempting to collect tolls. These fake texts are often sent from an international number and request the consumer to reply with "Y" to receive a link and contain an unofficial website. Consumers should be aware that E-ZPass or Tolls by Mail WILL NEVER send a text or email requesting sensitive personal information such as credit card, birthday, Social Security number or other personally identifiable information.
 

Smishing Alert infographics courtesy of New York State Thruway Authority at thruway.ny.gov.

Protéjase

Your best form of defense against scammers is you. Education and due diligence are the best course of action. Here are some tips.
 

  • Suspicious sender address: Check the email address carefully, as scammers often use slightly altered domain names to mimic legitimate organizations. 
  • Urgency tactics: The email may use phrases like "immediate action required" or "urgent payment pending" to pressure you into clicking links without thinking. 
  • Generic greetings: Legitimate emails will usually address you by name, while scams may use generic greetings like "Dear User". 
  • Suspicious links: Hover your mouse over any links in the email to see the actual destination URL; if it looks different from a genuine website, it's likely a scam. 
  • Do not click on any links: Never click on links in suspicious emails. 
  • Request for sensitive information: The scam email may ask you to provide your login details, credit card information, or other sensitive data to "complete the transaction."
  • Report the email: Forward the suspicious email to the appropriate phishing reporting address of the legitimate website of the organization.
  • Check your accounts: Log in to your accounts directly through the official websites to check for any unauthorized activity. 
  • Change your passwords: If you are concerned that you may have provided sensitive information, consider changing your passwords on both platforms. 

 

 

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